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	<title>tofuwatch.com &#187; coffee</title>
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		<title>Starbucks coffee grinder, subject of recall, prompts one thought: I have one of those</title>
		<link>http://tofuwatch.com/2009/07/starbucks-coffee-grinder-subject-of-recall-prompts-one-thought-i-have-one-of-those/</link>
		<comments>http://tofuwatch.com/2009/07/starbucks-coffee-grinder-subject-of-recall-prompts-one-thought-i-have-one-of-those/#comments</comments>
		<pubDate>Thu, 09 Jul 2009 01:36:26 +0000</pubDate>
		<dc:creator>brad wong</dc:creator>
				<category><![CDATA[coffee]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[hard news]]></category>
		<category><![CDATA[starbucks barista blade grinder]]></category>

		<guid isPermaLink="false">http://tofuwatch.com/?p=2784</guid>
		<description><![CDATA[  Like many people these days, I&#8217;ve been pretty busy. So, I was glad that I dropped by Starbucks today to buy coffee. Near a cash register corner, I spotted a recall notice, complete with a photograph, for the Starbucks Barista Blade Grinder. The morning routine at our house quickly came to mind: &#8220;That looks like [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_2795" class="wp-caption aligncenter" style="width: 310px"><img class="size-medium wp-image-2795" title="coffeegrinder" src="http://tofuwatch.com/wp-content/uploads/2009/07/coffeegrinder-300x225.jpg" alt="The U.S. government is recalling the Starbucks Barista Blade Grinder. Photo source: The U.S. Consumer Product Safety Commission" width="300" height="225" /><p class="wp-caption-text">The U.S. government is recalling the Starbucks Barista Blade Grinder. Photo source: The U.S. Consumer Product Safety Commission</p></div>
<p> </p>
<p>Like many people these days, I&#8217;ve been pretty busy. So, I was glad that I dropped by <a href="http://www.starbucks.com/default.asp" target="_blank">Starbucks</a> today to buy coffee.</p>
<p>Near a cash register corner, I spotted a recall notice, complete with a photograph, for the Starbucks Barista Blade Grinder. The morning routine at our house quickly came to mind: &#8220;That looks like the grinder we use.&#8221;</p>
<p>I called the Starbucks recall number of 866-276-2950 and described my product to two representatives. The company posted a <a href="http://www.starbucks.com/aboutus/pressdesc.asp?id=1004&amp;r=1" target="_blank">notice</a> that starts with &#8221;Laceration Hazard&#8221; on its Web site.</p>
<p>Although my machine lacks a special identification number and &#8220;Barista&#8221; decals outside, it became apparent that I likely had one I shouldn&#8217;t be using.</p>
<p><span id="more-2784"></span>The grinder, Starbucks explained, sometimes fails to stop when it should or starts unexpectedly. And the issue doesn&#8217;t appear to be limited to a few machines. There are 176 reports of the grinder failing to stop or spinning when it should not, the company said.</p>
<p>Of those cases, three involved hand lacerations. People were cleaning the grinders. The blade started spinning.</p>
<p>The recall involves about 530,000 machines, including Seattle’s Best Coffee Blade Grinder. All were sold during the past seven years.</p>
<p>I&#8217;m a little late to notice the June 16 recall. But I&#8217;m glad I did. I have a family. Safety is always on my mind.</p>
<p>Melissa Allison, who writes the <a href="http://seattletimes.nwsource.com/html/coffeecity/" target="_blank">Coffee City blog</a> for The Seattle Times, <a href="http://seattletimes.nwsource.com/html/coffeecity/2009350031_laceration_hazard_prompts_star.html" target="_blank">alerted</a> readers the day after it was announced.</p>
<p> </p>
<div id="attachment_2798" class="wp-caption aligncenter" style="width: 310px"><img class="size-medium wp-image-2798 " title="ourcoffeegrinder" src="http://tofuwatch.com/wp-content/uploads/2009/07/2009_0708FourthofJuly090081-300x225.jpg" alt="Our Starbucks coffee grinder is missing the actual name &quot;Barista&quot; on its sides. But the black oval placement and overall style and shape match the description of the recalled product." width="300" height="225" /><p class="wp-caption-text">Our Starbucks grinder is missing the name &quot;Barista&quot; on its sides. But the black oval placement, style and shape match the recall description. Photo location: Our kitchen table, unplugged of course.</p></div>
<p> </p>
<p>The $30 grinder is made in China by Zhangzhou Enterprise Co. Ltd., according to a U.S. Consumer Product Safety Commission <a href="http://www.cpsc.gov/cpscpub/prerel/prhtml09/09244.html" target="_blank">statement</a>. The Commission says it is still collecting <a href="https://www.cpsc.gov/cgibin/incident.aspx" target="_blank">reports</a> of grinder problems.</p>
<p>In recent years, some Chinese-made goods have come under heavy criticism for health and safety concerns &#8211; such as toys with high lead content. Certainly, not all China-made goods have had problems.</p>
<p>But a quick look at the Commission&#8217;s Web site <a href="http://search.cpsc.gov/query.html?col=pubweb&amp;charset=iso-8859-1&amp;qt=Starbucks" target="_blank">shows</a> other products sold by Starbucks that have faced recalls.</p>
<p>I&#8217;m sure companies in China are much more aware that consumers &#8211; particularly those in the United States &#8211; demand safety, reliability and transparency when buying goods.</p>
<p>Knowing information - even if it&#8217;s bad - is crucial for people to make decisions.</p>
<p>I&#8217;m also certain Starbucks contacted the company to discuss the matter.</p>
<p>If this specific grinder was designed in the United States but manufactured in China, then there&#8217;s a host of other questions.</p>
<p>I&#8217;ve always found international relations to be fascinating.</p>
<p>All I can say about international manufacturing, especially in Asia, is this: Theoretically, <a href="http://www.econlib.org/library/Topics/Details/comparativeadvantage.html" target="_blank">comparative advantage</a> makes sense.</p>
<p>Realistically, though, it&#8217;s complex and challenging. At times, it&#8217;s risky. At other times, it&#8217;s advantageous. Some companies have succeeded in pursuing this strategy.</p>
<p>A few years ago, I would have said that the U.S. market &#8211; with its vigilant consumers and government oversight &#8211; was clearer or more responsive than ones in Asia.</p>
<p>To an extent, it still is. Sadly though, the collapse of the U.S. housing market and failure of major financial institutions proves that transparency can be elusive in all countries.</p>
<p>Anyway, a supervisor handling recall questions said I should receive a new version of the same grinder in about six to eight weeks.</p>
<p>I asked how she knew that this new model would not have the same problem. The problem, she noted, has been repaired.</p>
<p>Certainly, my wife and I will be more cautious with the replacement. We never had any problem with this grinder. That&#8217;s good.</p>
<p>The supervisor also said I can drop by any Starbucks and grind our beans for free as we wait for our replacement. That&#8217;s a nice offer.</p>
<p>My hunch is that we&#8217;ll grind our beans at Costco. We shop there regularly.</p>
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